FAQs

FAQs

Booking & Payments

You can book directly through our website by selecting your pickup and drop-off locations, date, and preferred vehicle type.

Yes, we require advance payment to confirm your booking. You can securely pay online through our available payment options.

No, you can't modify or cancel your booking.

We accept major debit/credit cards, bank transfers, and secure online payments.

FAQs

Travel & Chauffeur Information

Yes, all our chauffeurs are fully licensed, trained, and experienced to ensure a safe and comfortable journey.

We track flight and train timings in real time — your chauffeur will adjust the pickup time accordingly at no extra cost for reasonable delays.

We can’t always guarantee a specific model, but we’ll provide a car of the same class or higher.

FAQs

Pricing & Extra Charges

Yes, all fares are fixed at the time of booking — no hidden charges.

No, waiting time is included in your booking — your chauffeur will wait without additional charges.

No, we offer fixed prices 24/7 — no additional charges for late-night or early-morning transfers.